Privacy Policy

Effective Date: 11 July 2026

Last Updated: 11 July 2026

Introduction

TM Eye Ltd (“TM Eye”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website:

It also explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect personal information when you:

  • Contact us through our website
  • Complete an enquiry form
  • Email us directly
  • Telephone our offices
  • Subscribe to receive updates (where available)
  • Apply for employment or submit information to us

The information we may collect includes:

  • Name
  • Email address
  • Telephone number
  • Company name
  • Postal address (where applicable)
  • Any information you choose to provide in your enquiry

You are not required to provide personal information simply to browse our website.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral source
  • Date and time of your visit

This information helps us improve the performance, security and usability of our website.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and help us understand how visitors use our website.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage your cookie preferences at any time using our Cookie Settings or by adjusting your browser settings.

For further information, please refer to our Cookie Policy.

How We Use Your Information

We use your personal information to:

  • Respond to enquiries and requests
  • Provide our investigative and consultancy services
  • Improve our website and user experience
  • Maintain the security of our website
  • Comply with legal and regulatory obligations
  • Communicate with you where you have requested information
  • Send marketing communications where you have provided consent

We will only use your information where we have a lawful basis for doing so.

Legal Basis for Processing

Depending on the circumstances, we process personal data under one or more of the following lawful bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests, provided these do not override your rights and freedoms

How We Protect Your Information

We take appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

While no method of internet transmission is completely secure, we continually review our security measures to help protect your data.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers where necessary to operate our business, including:

  • Website hosting providers
  • IT support providers
  • Professional advisers
  • Legal or regulatory authorities where required by law

All third parties processing personal information on our behalf are required to keep it secure and process it only in accordance with applicable data protection legislation.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, tax or accounting requirements.

When personal information is no longer required, it will be securely deleted or anonymised.

Marketing Communications

Where you have chosen to receive marketing communications from us, you may withdraw your consent at any time.

Every marketing email we send contains an unsubscribe link. Alternatively, you may contact us directly to request removal from our mailing list.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where applicable
  • Restrict processing in certain circumstances
  • Object to processing based on legitimate interests
  • Request transfer of your personal data (data portability)
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

For more information about your rights, visit:

https://ico.org.uk

Children’s Privacy

Our website and services are intended for adults and business users.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take steps to delete it promptly.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.

Any updates will be published on this page together with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

TM Eye Ltd

Email: info@tm-eye.co.uk